Operational strategy for founders ready to scale sustainably

Woman working at a desk with an iMac computer, cup, plant, and a sign that reads 'M BUSY'.

Lead your business with clarity, not chaos

I support established founders and leadership teams who are scaling but experiencing operational friction, misalignment, or decision bottlenecks.

Through strategic planning and operational leadership, I help organizations move out of daily chaos and into focused, sustainable execution.

Over the years, I’ve supported and led operations for six and seven-figure organizations, including teams working with brands and institutions such as Rogers, RBC, McKinsey, Pinterest, and government organizations.

Systems & Strategy Power Session

$400 USD | 2 Hours

Focused support to help you streamline your systems or solve a high-priority operational challenge quickly.

Best suited for:

  • Software setup and workflow optimization

  • Light automation support

  • Systems audits and clean-up

  • Mini strategic troubleshooting

  • Implementation planning

What we can accomplish in this session:

  • Configure or optimize one core tool or workflow

  • Identify and fix key operational gaps

  • Map next steps for a cleaner, more efficient backend

  • Provide hands-on guidance and live walkthroughs

You’ll leave with immediate clarity and practical next steps you can implement right away.

Strategic Mapping Model™

$2000 USD

Your 90-Day Roadmap to Clarity and Sustainable Growth

The Strategic Mapping Model™ is a focused, short-term strategy engagement designed to help leaders step back, diagnose what’s actually slowing the business down, and identify what matters most right now.

This is for founders, executives, and leadership teams who:

  • Feel busy but not strategically aligned

  • Are growing but experiencing friction, burnout, or stalled momentum

  • Know something needs to change but aren’t sure where to focus first

  • Want senior-level perspective without committing to a long-term operator

What’s Included:

  • 2 x 90-minute strategy calls

  • A custom 90-day strategic roadmap

  • Prioritized goals, KPIs, and timelines

  • 1 month of async decision-clarification support

Over 2 to 3 weeks, we assess the business holistically and identify:

  • What is actually blocking progress

  • Where time, money, or team energy is being wasted

  • What needs focus now versus later

  • What should be paused or stopped entirely

You leave with clarity, direction, and a realistic path forward, not more noise.

Line drawing of a flower with soft shadow in the background.

Fractional DOO Retainer

Executive-level operational leadership without the full-time hire.
Starting at 5,000 USD/month

This engagement is for organizations that already have clarity on what needs to change and want senior leadership to help implement it effectively.

I work alongside founders and executive teams to translate strategy into action, strengthen operations, and ensure the business can scale without relying on constant firefighting.

Includes:

  • Executive-level operational oversight

  • Strategic implementation and initiative leadership

  • Hiring, onboarding, and team performance systems

  • Systems, process optimization, and reporting

  • Quarterly Strategic Mapping Model™ to align priorities and execution

Line drawing of a single ginkgo leaf with a light background and faint leaf shadows.

Retreat & Event Operations

Project-based | Custom pricing

Operational leadership for high-touch retreats and premium live experiences.

Producing an exceptional retreat or live event requires more than a checklist. It requires thoughtful structure, clean execution, and an experience that feels seamless for both your team and your guests.

I partner with retreat hosts, wellness brands, film teams, and organizations to design and operationalize in-person experiences that run smoothly behind the scenes and feel effortless in the room.

Includes:

  • Venue and vendor coordination

  • Budget development and P&L oversight

  • Timeline and project management

  • Run-of-show and experience flow design

  • Team coordination and communication

  • On-site and or remote execution oversight

How I’ve Supported Growing Businesses

Real examples of how strategic operations, systems, and execution support growth across different industries.

Some of the tools I Live In


ClickUp, Asana, Airtable, Zapier, Kartra, Kajabi, Squarespace, Canva, Stripe, Thrivecart, ActiveCampaign, Slack, Google Workspace, Dubsado — if it runs your business, I know how to make it work together.

Strategic Fit Call

Book a 20-minute conversation to understand what’s going on in your organization and determine the most effective next step. This call is about fit and direction, not a sales pitch.

Hi, I’m Jalene!

I bring the strategy, systems, and leadership experience your business needs to scale.

  • Certified Director of Operations

  • Certified Online Business Manager

  • Certificates in Project Management, Human Resources, and Managerial Accounting

  • Experience leading six-figure launches, retreat operations, and remote team management across various industries

  • Deep knowledge of tools like ClickUp, Asana, Airtable, Zapier, Kajabi, and Squarespace

  • StrengthsFinder Top 5: Focus, Discipline, Maximizer, Competition, Individualization

  • Kolbe 8543 – a natural integrator and strategist who turns ideas into results

I’ve worked with coaches, consultants, and agencies to transform the way their businesses operate. Helping them reclaim time, increase capacity, and scale with ease. Learn more about me here.

A woman smiling in a bright pink blouse with a dark, patterned backdrop.
A woman sitting on a white armchair, smiling and holding a microphone, dressed in a bright pink outfit, with a large bouquet of white and pale pink flowers behind her.
A woman in a red sweater writing in a notebook at her desk next to a computer monitor and a coffee mug.